Email about cheating

Dear friends, I have been cheated recently. So I would like to share my experience with you all on how the tactic they use. You can forward this to your friends so they will know about it 1) On Saturday, I receive a phone call from AMBank, a system playback message announce that "You have outstanding balance of RM4,982 for the AMBank credit card, kindly make the payment asap. For customer service, please press 1" (This is the first step, they make you angry. When you are angry, you lose your mind) 2) Since I do not have credit card service with AM Bank, I pressed 1 to talk to the customer service. And after providing my name and IC number, the customer service told me that there is a credit card under my name. I respond that I did not applied it before. The customer service say is it possible that people stole your info and make a credit card from it. She suggest to me to call the Bank Negara - Pusat Pengurusan Kad Palsu to make a report so that they will investigate on it. Since it is Sunday, she suggested that I make the phone call on Monday and provide me a phone number 03-8659 0241. (This is a fake number, Bank Negara do not have such department. Bank negara number is 03-2698-8044 ) 3) On Monday morning, I made a phone call to the given number, I can hear the annoucement "Terima Kasih kerana menhubungi Bank Negara..." After that I talk to a guy who speaks in Malay. He called me back later with the same caller ID, and started to ask details of my complaint. He also kept on telling me that if what I say is not true, I will be caught by police and be jailed. He then ask for all my credit cards details, have I ever used my credit card on any ATM, my ATM card and the balance. He also told me not to expose the report details to my friends as it may affect the investigation results. After that he gave me a report number and mentioned that a colleague from another department will help me to secure all my bank accounts. (They do this step to make you believe that they are true, so that you will cooperate with them) 4) After a while, I received a phone call from a girl, she told me that they have suspended all my bank accounts now. But the ATM card they cannot do it remotely, hence she want me to go to the ATM machine, and key in some special "PIN" to stop the card. After I reached the ATM, she called me and told me that later what I see on screen is not the true info. I just need to key in the PIN given by her. So I just follow the step and key in everything. She then told me to destroy the transaction slip and throw it away. And then told me that within 3 days I cannot use my ATM cards and other bank accounts. (Key in the "PIN" at ATM is fake also, those PIN is actually somebody's account number and the amount to be transferred.) My suggestion Always call back to the Bank to verify whether you really have that credit card? Bank always have a tollfree number And you can easily find the real bank number on the internet

Dear All,

Pls take note of the press release below issued by BNM in regards to
fraudulent SMS & telephone calls.
(See attached file: Fraudulent SMS and Telephone Calls.doc)
http://www.bnm.gov.my/index.php?ch=8&pg=14&ac=1798

Thanks

Regards,
Madeline CHUNG
Information Security – IT Services
Global Banking & Markets
The Royal Bank of Scotland Berhad (301932-A) (formerly known as ABN AMRO
Bank Berhad)
Level 1 Menara Maxis, Kuala Lumpur City Centre, 50088 Kuala Lumpur
Dir +603 21609368 | Gen +603 2160 9888 | Fax +603 2160 9995

Taken from an email i get.